QuikTip.me
QuikTip.me

Effective Date: December 9, 2024

At QuikTip.me ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital tipping platform.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account (name, email, phone number)
  • Set up your tip page (profile information, photos, payment details)
  • Contact customer support
  • Complete surveys or provide feedback

1.2 Payment Information

We collect payment information including:

  • Bank account or payment method details for payouts
  • Transaction data for tips received
  • Billing information for subscription payments

Note: Credit card information from tip payments is processed directly by our payment processor (Stripe) and is not stored on our servers.

1.3 Automatically Collected Information

We automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (general geographic location based on IP address)
  • Cookies and similar tracking technologies

1.4 Information from Third Parties

We may receive information from:

  • Payment processors (transaction details, fraud prevention data)
  • Social media platforms (if you connect your accounts)
  • Background check providers (for fraud prevention)

2. How We Use Your Information

2.1 Service Provision

We use your information to:

  • Create and maintain your account
  • Process tip payments and payouts
  • Generate QR codes and tip pages
  • Provide customer support
  • Send service-related notifications

2.2 Business Operations

We use information for:

  • Analytics and reporting
  • Fraud prevention and security
  • Compliance with legal obligations
  • Service improvement and development
  • Marketing and communications (with your consent)

2.3 Legal Compliance

We may use information to:

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our rights and interests
  • Prevent fraud and abuse

3. Information Sharing and Disclosure

3.1 Service Providers

We share information with trusted third parties who provide services on our behalf:

  • Payment Processors (Stripe): For processing payments and payouts
  • Cloud Storage Providers: For data storage and backup
  • Analytics Services: For usage analytics and improvement
  • Customer Support Tools: For providing support services

3.2 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.

3.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal process
  • Protect our rights and property
  • Ensure user safety
  • Investigate fraud or security issues

3.4 Aggregated Data

We may share aggregated, non-identifiable data for business purposes, such as industry reports or trend analysis.

4. Data Security

4.1 Security Measures

We implement appropriate security measures including:

  • Encryption of data in transit and at rest
  • Secure data centers and hosting
  • Regular security audits and testing
  • Access controls and authentication
  • Employee training on data protection

4.2 Payment Security

All payment processing is handled by PCI DSS compliant payment processors. We do not store sensitive payment card information.

4.3 Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities as required by applicable law.

5. Your Privacy Rights

5.1 Access and Control

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request data portability

5.2 Communication Preferences

You can control communications by:

  • Updating your email preferences in account settings
  • Unsubscribing from marketing emails
  • Contacting our support team

5.3 Cookies and Tracking

You can control cookies through your browser settings, though this may affect service functionality.

6. Data Retention

6.1 Account Data

We retain your account information while your account is active and for a reasonable period after closure for legal and business purposes.

6.2 Transaction Data

Transaction records are retained for at least 7 years for tax, legal, and regulatory compliance.

6.3 Marketing Data

Marketing communications data is retained until you opt out or as required by law.

6.4 Deletion Requests

Upon account deletion, we will delete or anonymize your personal information, except where retention is required by law.

7. International Data Transfers

7.1 Global Operations

Your information may be transferred to and processed in countries other than your residence, including the United States.

7.2 Safeguards

We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Certification under recognized frameworks

8. Children's Privacy

QuikTip.me is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

9.1 Right to Know

You can request information about:

  • Categories of personal information collected
  • Sources of personal information
  • Business purposes for collection
  • Categories of third parties who receive information

9.2 Right to Delete

You can request deletion of your personal information, subject to certain exceptions.

9.3 Right to Opt-Out

You can opt out of the sale of personal information (though we do not sell personal information).

9.4 Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

10. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

10.1 Legal Basis

We process your information based on:

  • Contract performance (providing our services)
  • Legitimate interests (business operations, fraud prevention)
  • Legal compliance (regulatory requirements)
  • Consent (marketing communications)

10.2 Your Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Lodge complaints with supervisory authorities

11. Third-Party Services

11.1 External Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices.

11.2 Integrations

When you connect third-party services (social media, payment methods), their privacy policies also apply.

12. Updates to This Policy

12.1 Policy Changes

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting updates on our website
  • Sending email notifications
  • In-app notifications

12.2 Continued Use

Your continued use of QuikTip.me after policy updates constitutes acceptance of the changes.

13. Contact Information

13.1 Privacy Questions

For privacy-related questions or to exercise your rights, contact us at:

13.2 Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at: dpo@quiktip.me

13.3 Response Time

We aim to respond to privacy requests within 30 days, or as required by applicable law.

Last Updated: December 9, 2024

This Privacy Policy is part of our Terms of Service and should be read in conjunction with those terms.